{"xsrfToken":"9ef75f4fa7d04ff2237101bd64d169e082f37f40_lout","branding":{"id":"34","key":"ts","name":"Technical Support","portalBaseUrl":"/servicedesk/customer/portal/34"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ae6415fb-7573-457f-89d5-56bb9f114a47/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YmZkN2JmMC04ZGVjLTRkMWYtYWM3Zi1kODFhNjUzOTE4OGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFlNjQxNWZiLTc1NzMtNDU3Zi04OWQ1LTU2YmI5ZjExNGE0NyI6WyJyZWFkIl19LCJleHAiOjE3MzQwMTQ2NTYsIm5iZiI6MTczNDAxNDA1Nn0.05isyokeOE8JCjLqXn1V5HTFmXYC3bB2brUgxgv-MSQ&client=6bfd7bf0-8dec-4d1f-ac7f-d81a6539188f&mode=fit","logoId":"ae6415fb-7573-457f-89d5-56bb9f114a47","isLogoAvailable":true,"helpCenterTitle":"Welcome to PLATEER Tech Support Center","sharedPortalName":"PLATEER Tech Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to PLATEER Tech Support Center","sharedPortalName":"PLATEER Tech Support Center","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"플래티어 기술지원 서비스에 오신 것을 환영합니다.","sharedPortalName":"플래티어 기술지원 서비스","localeDisplayName":"Korean (South Korea)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"ko-KR","userLanguageTag":"en-US","portalThemeColor":"#0d9fd7","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"34","key":"ts","projectId":10247,"serviceDeskId":34,"name":"Technical Support","description":"<p>Welcome! You can raise a request for Technical Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","onlyPortal":true,"reqTypes":[{"id":"458","name":"Bamboo","descriptionHtml":"","callToAction":"Bamboo","introHtml":"","icon":10623,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10623","groups":[139],"key":""},{"id":"457","name":"Bitbucket","descriptionHtml":"","callToAction":"Bitbucket","introHtml":"","icon":10638,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[139],"key":""},{"id":"514","name":"Check It for Jira (Free Issue Checklist)","descriptionHtml":"","callToAction":"Check It for Jira (Free Issue Checklist)","introHtml":"","icon":10686,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10686","groups":[142],"key":""},{"id":"455","name":"Confluence","descriptionHtml":"","callToAction":"Confluence","introHtml":"","icon":10657,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10657","groups":[139],"key":""},{"id":"456","name":"Crowd","descriptionHtml":"","callToAction":"Crowd","introHtml":"","icon":10656,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10656","groups":[139],"key":""},{"id":"466","name":"Crucible","descriptionHtml":"","callToAction":"Crucible","introHtml":"","icon":10655,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10655","groups":[139],"key":""},{"id":"459","name":"Fisheye","descriptionHtml":"","callToAction":"Fisheye","introHtml":"","icon":10653,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10653","groups":[139],"key":""},{"id":"451","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10667,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10667","groups":[138],"key":""},{"id":"454","name":"JIRA","descriptionHtml":"","callToAction":"JIRA","introHtml":"","icon":10654,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10654","groups":[139],"key":""},{"id":"515","name":"Label It for Jira (Free Label Manager)","descriptionHtml":"","callToAction":"Label It for Jira (Free Label Manager)","introHtml":"","icon":10687,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10687","groups":[142],"key":""},{"id":"477","name":"Neoload","descriptionHtml":"","callToAction":"Neoload","introHtml":"","icon":10666,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10666","groups":[141],"key":""},{"id":"462","name":"qTest","descriptionHtml":"","callToAction":"qTest","introHtml":"","icon":10660,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10660","groups":[141],"key":""},{"id":"452","name":"Request new software","descriptionHtml":"","callToAction":"Request new software","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10668,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10668","groups":[138],"key":""},{"id":"475","name":"SAP ECT","descriptionHtml":"","callToAction":"SAP ECT","introHtml":"","icon":10665,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10665","groups":[141],"key":""},{"id":"474","name":"SAP EPT","descriptionHtml":"","callToAction":"SAP EPT","introHtml":"","icon":10664,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10664","groups":[141],"key":""},{"id":"517","name":"Scan It for Confluence (Free Secret Scanner)","descriptionHtml":"","callToAction":"Scan It for Confluence (Free Secret Scanner)","introHtml":"","icon":10689,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10689","groups":[142],"key":""},{"id":"516","name":"Scan It for Jira (Free Secret Scanner)","descriptionHtml":"","callToAction":"Scan It for Jira (Free Secret Scanner)","introHtml":"","icon":10688,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10688","groups":[142],"key":""},{"id":"471","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"","icon":10652,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10652","groups":[144],"key":""},{"id":"461","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"","icon":10651,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10651","groups":[140],"key":""},{"id":"469","name":"Terraform","descriptionHtml":"","callToAction":"Terraform","introHtml":"","icon":10645,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10645","groups":[143],"key":""},{"id":"476","name":"Tosca","descriptionHtml":"","callToAction":"Tosca","introHtml":"","icon":10663,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10663","groups":[141],"key":""},{"id":"470","name":"Vault","descriptionHtml":"","callToAction":"Vault","introHtml":"","icon":10646,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10646","groups":[143],"key":""},{"id":"460","name":"기타","descriptionHtml":"","callToAction":"기타","introHtml":"<p>목록 외 Atlassian 제품 군</p>","icon":10659,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10659","groups":[139],"key":""},{"id":"453","name":"Email 문의","descriptionHtml":"","callToAction":"Email 문의","introHtml":"","icon":10536,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"467","name":"Mail It for Jira","descriptionHtml":"","callToAction":"Mail It for Jira","introHtml":"","icon":10679,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10679","groups":[],"key":""},{"id":"464","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"","icon":10458,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"465","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"","icon":10458,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"468","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"","icon":10458,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"463","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"","icon":10458,"iconUrl":"https://sweplateer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":139,"name":"Atlassian"},{"id":140,"name":"Perforce"},{"id":141,"name":"Tricentis(Tosca, qTest, Neoload), SAP(ECT, EPT)"},{"id":143,"name":"HashiCorp"},{"id":144,"name":"CloudBees"},{"id":142,"name":"Atlassian Apps Support"},{"id":138,"name":"Others"}],"orderMapping":{"142":[514,515,516,517],"139":[454,455,456,457,459,466,458,460],"138":[452,451],"140":[461],"144":[471],"141":[476,462,477,475,474],"143":[470,469]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Korean (South Korea)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YmZkN2JmMC04ZGVjLTRkMWYtYWM3Zi1kODFhNjUzOTE4OGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjQ3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQwMTUyNTYsIm5iZiI6MTczNDAxNDA1Nn0.XdmGgMfu3W-LNTtpXWw3kbumPqnObmG6t942wtRZLL0","targetCollection":"upload-project-10247","endpointUrl":"https://api.media.atlassian.com","clientId":"6bfd7bf0-8dec-4d1f-ac7f-d81a6539188f","tokenDurationInMins":20}},"sharedPortal":{"name":"PLATEER Tech Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}